Policies and Details
Everything Else You Need to Know
Our party packages are designed with flexibility and convenience in mind, along with clear policies to ensure a seamless and safe experience.
Food & Drinks
- Outside food is allowed at no extra charge (excluding alcohol).
- No alcohol is allowed in the facility.
- Safety restrictions: No glassware, no electrical appliances, no open flames to keep food warm, no balloons containing any type of confetti or small bits inside.
- Food is only allowed in the dining rooms.
- Liquid-type foods (e.g., soups, wet spaghetti sauce) and glassware are prohibited.
- All drinks must be individually served; no large jugs, open cups or 2 liter bottles allowed.
- Cupcakes are recommended over cakes due to health considerations.
- Only drinks with twist caps / sealed lids are allowed in the playrooms. Cans / juice pouches etc. must be consumed during the dining time only.
- Absolutely no glass containers inside building.
Decorations
Dining rooms are pre-decorated. Additional decorations are welcome, but nothing can be affixed to walls or murals. Confetti, streamers, piñatas, and glassware are not permitted. Balloons with confetti inside are also prohibited.
Balloons
- Not included in packages.
- Optional add-ons are available: $20 per dozen latex balloons or $2 each; $20 for metallic number balloons.
- Guests may bring their own balloons but must inflate them prior to arrival.
- No balloons that contain any type of confetti or small bits inside.
Price and Deposits
- Non-refundable deposits are required to book events: $100 for The Island, The Ocean, The Beach, and The Team packages; $200 for The Treasure and The Marine packages.
- Additional time extensions must be prepaid along with the deposit and are also non-refundable.
- All Deposit payments are non-refundable.
- Prices may change without prior notice.
Staff and clean up
All packages include use of a private party room, a party host/hostess, party set-up and clean-up as well as paper products.
Additional Guests
- Extra children or adults beyond the package allowance are charged $10 per person.
- Children under 1 years of age are free.
Party Invitations
Full-color invitations are included, with quantities varying by package. We do not mail out our invitations. They must be picked up at our venue.
View Party invitationsBooking Policy
A one-time party package change (upgrade or downgrade) is allowed up to one week prior to the event, excluding changes to or from The Marine or The Treasure packages.
Rules
- Clean socks are required for everyone entering the play equipment. Grip socks are not required.
- No rough play allowed.
- No alcohol is allowed in the facility.
- The use of the facility is at your own risk.
- Liability release must be signed for all adult and children entering the facility for the event.