FAQ

 

Parties:

What if I go over the guest limit?

There be a charge of $10.00 for each additional guest (adult or children) over your package allowance (Please note:  we do not go by the sign in sheet. Most times, it is not accurate.  We do an actual head count during the party). 

The absolute maximum guests we can accommodate is 60 persons for all packages except the Marine package.

How many people can fit into the dining room?

It can fit absolutely no more than 60 guests but the ideal maximum guests is 55.  If you have the Treasure package, we highly recommend you are careful not to go over the 60 people due to the limited space in the dining room.  Both dining rooms have the same number of tables. 

How many tables are there in the dining room?

There are 7 – 6ft picnic tables (standard size) + 1 – 8ft food serving table + 1 – 3ft by 3ft cake table. One picnic table can fit 6 – 8 adults depending on whether adults sit shoulder to shoulder.  Up to 10 children can fit on a picnic table.

Can i choose which dining room i use?

    Unfortunately, no. The package you choose does not determine which room you get.

 

can I bring in my own food and drinks?

If you have a scheduled party, you must bring in your own food/drinks (no alcohol).

We DO NOT ALLOW liquid type foods (ie soup, spaghetti sauce, liquidy curry sauce etc). The drinks must be individually served drinks (we do not allow jugs / 2 liter bottles that need to be poured into a cup). 

It is highly recommended to bring cupcakes instead of cakes due to sanitary reasons. 

There are no extra fees to bring in your own food.  

We do not allow any open flames (chafing fuel food warmers) or electrical appliances to keep the food warm.

We do not allow glassware as it can become a safety hazard. 

Only twist cap drinks are allowed in the play areas.  Any other drinks like juice pouches and soda cans will only be allowed in the dining room. 

If you bring ice cream, it must be individual and ready to serve cups. We cannot scoop out of a tub.  

Do you provide ice for drinks?

No.  You are welcome to bring your own ice as well as your own ice chest with wheels (we do have one ice chest on premises that you may utilize during the party if you do not bring your own). Please make sure your ice chest drain hole is plugged and is not leaking any liquids.

Do you sell cakes/cupcakes?

No.  We do not sell cakes/cupcakes.  You are welcome to bring your own in at no additional charge.  Cupcakes are highly recommended.

What do you allow for decorations?

We allow most decorations but ask that you keep it to a minimum due to the minimal amount of time we have to set it up while you play. 

We DO NOT allow any type of stickers/confetti/streamers/jello/slime due to clean up difficulties these items may cause for our staff. 

If you have letters or decorations that need to be put together, please do so prior to arrival. 

We do not blow up outside balloons.  Balloons must not have any confetti inside of them.

Do we need to wear certain type of clothing?

All individuals playing in the equipment must wear socks.  It is recommended you wear long pants and long sleeves to avoid slide burns (not required).

Also, we do not allow clothing that has tiny sparkles and can fall off their clothing. It is very difficult to get off carpets/mats.

Do I need to pay up front before the party?

There is a $100.00 non-refundable deposit when you schedule an event. (Marine & Treasure Packages $200 deposit).  If you decide to extend the time, the cost to extend the time must be prepaid along with the deposit. All deposits & time extension deposits are non-refundable. 

The remaining balance will be billed at the end of the event (no checks/no AMEX).
 

We do not hold onto any credit card information.  

Can you add extra time to your party?

Yes.  You can add 45 minutes for $100 (additional 15 min in each room).  If you decide to add time, it must be prepaid along with the deposit and would be non-refundable (Marine Package $200).  You cannot add time to the Treasure package on weekends.  

Can I bring my own goody bags and/or balloons?

You are welcome to bring your own goody bags or you can purchase in-house goody bags for $3.99 each.  You can check our gallery to get see what a few of our goody bags look like (contents of goody bags may change throughout the year but are interchanged between comparable items as shown in our gallery). 

You may also bring in your own balloons (we do not allow balloons with confetti inside). Please make sure you inflate the balloons before you arrive for the event.

We do sell balloons (standard size latex) for $18/dozen or $2 each. There is no need to let us know ahead of time if you need our balloons.  You can simply notify us when you arrive for your event.  We have all the primary colors.

Do we need to bring in our own utensils/plates/cups?

We provide plates, forks and napkins. You are welcome to bring your own if you wanted a specific theme. Your party host will also take care of passing out the cake/cupcakes.

Do I have to know my headcount and other options when I reserve my party?

No. But in order to choose the proper package, you should have a general idea of how many people you will be inviting. 

After you choose your package and book the party, you can make a one time upgrade or downgrade to your package up until one week prior to your party.  Within 1 week, the package will be set and no changes will be allowed.

Please note: You cannot change to or from the Marine & Treasure packages.

Am I allowed to change my party date/package after it is booked?

Unfortunately, you are not allowed to change your date/time once your party is booked. 

What is in the goody bags that you sell?

Our goody bags do change once in awhile.  You can check our photo gallery to get a general idea of what type of toys it contains. We do not put any edible items in the goody bags.  They are $3.99 for each goody bag. 

Please note: the goody bag items do change with comparable items.

What forms of payment do you accept?

We accept cash, credit card and mobile payments that are not linked to AMEX (visa/mastercard/discover only).  We do not accept checks or American Express payments.

Open Play:

Are the children supervised while they play?

No.  It is necessary for parents to supervise their own children while playing at our facility.  We do not have staff dedicated to watching children while they play. If you encounter any issues or concerns, please notify the front desk for immediate attention.

Do we allow birthday parties during open play?

No.  We apologize but we are a birthday party venue.  If you would like to host a birthday party, you must book a time slot, choose a package and pay the deposit.  Nothing is allowed in the playrooms that resembles a birthday party (i.e. goody bags, gifts, cakes, cupcakes etc).

Do we allow cake/cupcakes in our play rooms?

No.  We absolutely do not allow cakes/cupcakes or anything of the sort in our playrooms.

Can we bring in food during open play?

Unfortunately, we do not allow any outside foods during open play.  Due to continued mess and clean up costs, we are no longer allowing outside food.  You are welcomed to rent out the dining room. Please consult staff about dining room rental prices during open play

The only drinks we allow during open play are twist cap drinks or containers that has a complete seal. (i.e. No juice pouches/cans/cups w/ straws.  All drink containers must have a complete sealed lid to prevent spills). Children are not allowed to walk around and play while they are drinking. 

Is there a time limit for open play?

No, there is no time limit for admission during our open play hours. 

Do you allow us to go in and out during open play?

We allow you to go out to your car but you cannot leave the venue and come back. Please notify staff if you are leaving to the parking lot and coming right back.

Do we need to wear certain type of clothing?

All individuals playing in the equipment must wear socks.  It is recommended you wear long pants and long sleeves to avoid slide burns (not required). Also, we do not allow clothing that has tiny sparkles and may fall off their clothes. It is very difficult to get off carpets/mats.

Do you have a water fountain on the premises?

No.  We unfortunately do not have a water fountain, but you are welcome to bring your own drinks (must have lids/twist caps only).  We also have vending machines with cold drinks in our playrooms as well as a hot coffee vending machine in our lobby for your convenience.

What is the age range that you cater to?

We cater to children ages 1-17, but anyone of any age is welcome. Our playrooms can fit kids and adults, and we also feature a designated toddler section for smaller children. 

How much is your admission?

We charge $12 / child ages 1-17 years.  1 Free (Adult or under age 1 child) per paid admission. Additional adults or under age 1 children are $5 each.

My older child will not play.  Do I need to pay for him/her?

Yes.  All children under 18 that are going in to our facility must pay the admission charge regardless of what they will be doing inside.

Do I need to make reservations for Open Play?

No.  We do not take reservations.  Open play is only on a first come first served basis.  Our maximum occupancy is 100 children. Thereafter, we will start a waiting list.

CORONAVIRUS NOTICE:

We appreciate the chance to update you on what we are doing at Seascape Kids Fun.

We want to assure you that your safety and the safety of all our employees are the top priority, while at the same time, allowing for a good and pleasant experience for all of our guests.

We are doing the following to combat the situation:

  1. Provide sanitizer throughout the facility.
  2. We will implement social distancing of 6 ft whenever possible. (Please do not re-arrange sitting tables in the playrooms)
  3. Cleaning hundreds of foam balls/several times per week/every week.
  4. Increasing the frequency of wiping down and disinfecting highly trafficked areas. Ie. Door handles, restrooms, chairs/tables.
  5. Will be vigilant about keeping an eye on our guests that are coming into our facility that may show signs of any type of illness.
  6. Masks are optional.
  7.  We reserve the right to refuse service to anyone who is unwilling to comply with our policy.